CITATION STYLE
Ferreira, F. A. F., Santos, S. P., & Rodrigues, P. M. M. (2011). Adding value to bank branch performance evaluation using cognitive maps and MCDA: A case study. Development and Learning in Organizations: An International Journal, 25(6), 215–218. https://doi.org/10.1108/dlo.2011.08125faa.012
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