A Case Study in Knowledge Elicitation for Institutional Memory Preservation using Concept Maps

Abstract

This article contains a description of knowledge elicitation for institutional memory preservation in the nuclear power industry. Because of the large number of pending retirements in the industry, the preservation of expertise is deemed a critical concern, and efforts to do so are extensive. The work described in this article pertains to knowledge elicitation (KE) based on the creation of Concept Maps in the domain of air effluent sensing, analysis and compliance. This paper starts with a brief description of literature pertaining to knowledge elicitation using Concept Maps. This review is followed by a discussion of preparations for this effort made by the elicitors, attributes of the expert, the schedule of events pertaining to the effort, the conduct and results of the sessions, challenges faced along the way, and preliminary results of the endeavor.