The Influence of Perceived Characteristics of Innovating on e-Government Adoption

Abstract

Government agencies around the world are making their services available online. The success of e-Government initiatives is contingent upon citizens' willingness to adopt these Web-enabled services. This study uses Moore and Benbasat's (1991) perceived characteristics of innovating constructs to identify factors that influence citizen adoption of e-Government initiatives. To pilot test our adoption model we administered a survey to 140 undergraduate students at an accredited research university. This paper discusses the results of the study and their implications for research and practice.