A method for enterprise knowledge map construction based on social classification

Abstract

Knowledge map is an important and effective instrument for enterprise knowledge management. A large number of unordered knowledge resources in the enterprises bring about difficulties to the knowledge map construction. It is necessary to construct the enterprise knowledge map from a systematic perspective. Considering influences of individual's cognition on the organizational knowledge structure, this paper introduces social classification into the enterprise context and proposes a three-level architecture for enterprise knowledge map construction, i.e. the individual knowledge tagging, the domain topic selection and the inter-domain association analysis layer. In this architecture, domain serves as the basic unit to display knowledge and their relationships, as well as provides a pragmatic context for knowledge navigation and reuse. Incorporating the above elements, a method is formulated and applied to a real-world case. Copyright © 2009 John Wiley & Sons, Ltd.