A model of Internet adoption by SMEs

Abstract

The study discussed in this paper used evidence from seven small firms to determine the significant factors that influenced their Internet adoption. Evidence from four firms was used to create a preliminary model of Internet adoption by SMEs. An additional three firms were then examined to refine the preliminary model. The study concluded that three factors significantly affect Internet adoption by small firms: perceived benefits, organisational readiness, and external pressure. The study identified both similarities and differences between Internet adoption and EDI adoption in small firms. The findings have important implications for managers and service providers. © 2001 Elsevier Science B.V. All rights reserved.