Workspace technology's impact on individual privacy and team interaction

Abstract

One way organizations increase their competitive advantage is through innovative strategies that improve human performance. Human performance can be enhanced or constrained by situational factors that are introduced into the organization's work environment. One situational factor is the organization's workspace. This study examines the impact of a new workspace technology on individual privacy and on team interaction. The research found that the participants were generally satisfied with the visual privacy but not with the auditory privacy. The research also found that the participants were satisfied with the workspace's ability to facilitate team interaction. Implications of the findings are discussed. © 2004, Emerald Group Publishing Limited