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A Generic Model for It Services and Service Management

  • Rodosek G
Springer US, (2003), 171-184
DOI: 10.1007/978-0-387-35674-7_24
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Rodosek, G. D. (2003). A Generic Model for It Services and Service Management. In Integrated Network Management VIII (pp. 171–184). Springer US. https://doi.org/10.1007/978-0-387-35674-7_24

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