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Papers in this group tagged with "expertise concierges"

  1. Everyday, people in organizations must solve their prob- lems to get their work accomplished. To do so, they often must find others with knowledge and information. Systems that assist users with finding such expertise are increasingly interesting to…
  2. The common rhetoric about technology falls into two extreme categories: uncritical acceptance or blanket rejection. Claiming a middle ground, Bonnie Nardi and Vicki O'Day call for responsible, informed engagement with technology in local settings,…
  3. Many observers consider traditional intermediaries such as brokers, lenders and sales- persons anachronisms in a world where consumers can communicate directly with providers of products and services over computer networks. Under the same rubric,…