Papers in this group tagged with "expertise concierges"
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Everyday, people in organizations must solve their prob- lems to get their work accomplished. To do so, they often must find others with knowledge and information. Systems that assist users with finding such expertise are increasingly interesting to…
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The common rhetoric about technology falls into two extreme categories: uncritical acceptance or blanket rejection. Claiming a middle ground, Bonnie Nardi and Vicki O'Day call for responsible, informed engagement with technology in local settings,…
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Many observers consider traditional intermediaries such as brokers, lenders and sales- persons anachronisms in a world where consumers can communicate directly with providers of products and services over computer networks. Under the same rubric,…