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Papers in this group

401 - 420 of 550
  1. The paper explores the area of culture strain and how it affects the usage and hence the design of products and services. In this era of globalisation, it is increasingly important to create a tool kit of methods and techniques that will address…
  2. This article examines what types of electronic banking technology are open to microfinance institutions. It then proceeds to examine how various electronic products might be attractive to poor customers in terms of improved accessibility,…
  3. The role of ICTs in providing improved healthcare to poor populations in the developing world has been the subject of considerable interest to the development community. However, despite a substantial literature, little published research has…
  4. This paper reports on a pilot study investigating the perceptions and use of Mobile Instant Messaging (MIM) amongst the youth in South Africa. MIMs are enjoying a high adoption rate amongst the youth in South Africa and MXit is by far the most…
  5. The concept of universal access, which originated in the United States, is now part of the telecommunications policy frameworks of many developing countries. This article uses the case of Bangladesh as a vehicle for examining the transferability of…
  6. Cell phone usage has grown phenomenally in Africa, and particularly in South Africa where initial growth forecasts have been greatly exceeded. This technology therefore provides opportunities for services such as banking to reach critical mass. All…
  7. The wireless industry is under pressure to replace decreases in revenue from voice services. It is expected that such revenue will originate from data services. The South African wireless market already offers various forms of mobile data services.…
  8. Developing countries like India are observing an increasing trend in the penetration of mobile phones towards the base of the pyramid (lower strata of the society). This segment comprises of users who are novice and semi-literate and are interested…