Francois Habryn
Karlsruhe, GermanyResearch field: Management Science / Operations Research - Organizational Science
Customer Intimacy, Social Network, Customer relationship management
Publications
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Book Section (2)
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François Habryn, Benjamin Blau, Gerhard Satzger et al. (2010) Towards a Model for Measuring Customer Intimacy in B2B Services, 1-14. In Exploring Services Science.Download PDF (375.4 KB)
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Agnes Koschmider, Francois Habryn, Florian Gottschalk (2009) Real Support for Perspective-Compliant Business Process Design, 32-43. In Business Process Management Workshops.Download PDF (386.81 KB)
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Conference Proceedings (2)
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François Habryn, Gerhard Satzger, Bernhard Kölmel et al. (2011) Assessing and Monitoring Customer Intimacy in B2B Services. In 20th Annual Frontiers in Services Conference.
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Ulrike Abelein, Francois Habryn, Alexander Becker (2009) Towards a holistic framework for describing and evaluating business benefits of a service oriented architecture, 282-289. In 13th Enterprise Distributed Object Computing Conference Workshops. EDOCW.Download PDF (166.88 KB)
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| Webpage: | www.ksri.kit.edu |
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