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Collaborative heuristic evaluation: improving the effectiveness of heauristic evaluation

by Helen Petrie, Lucy Buykx
Proceedings of UPA 2010 Conference (2010)

Abstract

Standard heuristic evaluation (SHE) continues to be a very popular evaluation method in spite of serious criticisms of its validity and reliability. The paper proposes a new collaborative heuristic evaluation (CHE) and presents a study that shows the increased reliability and effectiveness of CHE in comparison to SHE.

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