Anniversaries and Memories at 30th AAC/MIS Conference
Voice (2010)
Available from www.icmif.org
or
Abstract
Magazine published by ICMIF. Contents: 1. Comment: Yvonne Hautenne; 2. Making asprations meet reality; 3. ICMIF membership grows again; 4. Complaints are gifts from customers; 5. Folksam launches islamic savings package; 6. Whats in a strapline?; 7. Mutuals are not promoting their distinctiveness; 8. ICMIF welcomes Japanese study group; 9. John Balmforth: ICMIFs new chair; 10. Thirty years of inter-American cooperation; 11. JCIF visit Canadian members; 12. Making the most of mobile communications; 13. Social media: not a passing fad; 13. New and dynamic future for ICA: Pauline Green appointed as chair; 14. Climate change: cooperatives are the answer; 15. A time of transformation; 16. NAMIC intervenes in US regulatory debate; 17. New general manager in Guatemala
Author-supplied keywords
Available from www.icmif.org
Page 1
Anniversaries and Memories at 30th AAC/MIS Conference
MAKING ASPIRATIONS MEET REALITY
Conference feedback and voting results
WHAT’S IN A STRAPLINE?
Slogans that are meaningful to customers
CO-OPS ARE THE ANSWER TO CLIMATE CHANGE
Creating Alliances to counter change
Voice
THE MAGAZINE OF THE INTERNATIONAL COOPERATIVE AND MUTUAL INSURANCE FEDERATION ISSUE 67/JANUARY 2010
ANNIVERSARIES AND
MEMORIES AT 30TH
AAC/MIS CONFERENCE
Conference feedback and voting results
WHAT’S IN A STRAPLINE?
Slogans that are meaningful to customers
CO-OPS ARE THE ANSWER TO CLIMATE CHANGE
Creating Alliances to counter change
Voice
THE MAGAZINE OF THE INTERNATIONAL COOPERATIVE AND MUTUAL INSURANCE FEDERATION ISSUE 67/JANUARY 2010
ANNIVERSARIES AND
MEMORIES AT 30TH
AAC/MIS CONFERENCE
Page 2
Voice
ISSUE 66/OCTOBER 2009
EDITORIAL & PRODUCTION
senior editor john gully
deputy editor mark mcgee
desiGn icmif creative studio
CONTRIBUTING AUTHORS
andrew bibby, rachel griffiths, yvonne hautenne, mark mcgee,
hiroko nakamura, shaun tarbuck, daisuke yokimizo
TRANSLATION
french
hayet dhifallah, faye lageu
spanish
legal and technical translations limited, vanessa smith
japanese
legal and technical translations limited, daisuke yokomizo,
hiroko nakamura
SUBMISSIONS
+44 161 952 5053 john@icmif.org
SUBSCRIPTIONS
+44 161 929 5163 icmif@icmif.org
COVER PHOTOGRAPH
alfredo gonzález moledo, president of stoploss bureau
de reaseguros and executive director of the argentinean
association of cooperative and mutual insurers (argentina)
and julio enrique medrano, former executive president of la
equidad seguros sociedad cooperativa (colombia) two of the
founding fathers of aac/mis, are presented with certificates
from dalmo de oliveira, president, seguros unimed (brazil) and
juan carlos godoy, chairman, aac/mis on the occasion of the
association’s 30th anniversary at its annual conference held in
sao paulo, brazil in november 2009.
copyright © 2010 icmif. all rights reserved. reproduction without
permission is prohibited. the views and opinions expressed in voice are
the author’s own and are not meant to reflect the official position
of icmif, its entire membership, or their respective employers (unless
otherwise specified). information is provided for informational purposes
only and provided with no warranty. while voice provides web links, icmif
exercises no authority over third-party sites, each of which maintains
its own independent policies and procedures. voice is published by the
international cooperative and mutual insurance federation (icmif),
denzell house, dunham road, bowdon, cheshire, wa14 4qe, uk.
cover background image © tomas petruskevicius | dreamstime.com
www.icmif.org/voice
01 comment: yvonne hautenne
02 making asprations meet reality
05 icmif membership grows again
06 complaints are gifts from customers
07 folksam launches
islamic savings package
08 what’s in a strapline?
10 mutuals are not promoting their distinctiveness
11 icmif welcomes japanese study group
12 john balmforth: icmif’s new chair
16 thirty years of inter-american cooperation
19 jcif visit canadian members
20 making the most of mobile communications
22 social media: not a passing fad
24 new and dynamic future for ica:pauline
green appointed as chair
25 climate change:
cooperatives are the answer
26 a time of transformation
28 namic intervenes in us regulatory debate
29 new general manager in guatemala
In this issue
12 20
08
06
ISSUE 66/OCTOBER 2009
EDITORIAL & PRODUCTION
senior editor john gully
deputy editor mark mcgee
desiGn icmif creative studio
CONTRIBUTING AUTHORS
andrew bibby, rachel griffiths, yvonne hautenne, mark mcgee,
hiroko nakamura, shaun tarbuck, daisuke yokimizo
TRANSLATION
french
hayet dhifallah, faye lageu
spanish
legal and technical translations limited, vanessa smith
japanese
legal and technical translations limited, daisuke yokomizo,
hiroko nakamura
SUBMISSIONS
+44 161 952 5053 john@icmif.org
SUBSCRIPTIONS
+44 161 929 5163 icmif@icmif.org
COVER PHOTOGRAPH
alfredo gonzález moledo, president of stoploss bureau
de reaseguros and executive director of the argentinean
association of cooperative and mutual insurers (argentina)
and julio enrique medrano, former executive president of la
equidad seguros sociedad cooperativa (colombia) two of the
founding fathers of aac/mis, are presented with certificates
from dalmo de oliveira, president, seguros unimed (brazil) and
juan carlos godoy, chairman, aac/mis on the occasion of the
association’s 30th anniversary at its annual conference held in
sao paulo, brazil in november 2009.
copyright © 2010 icmif. all rights reserved. reproduction without
permission is prohibited. the views and opinions expressed in voice are
the author’s own and are not meant to reflect the official position
of icmif, its entire membership, or their respective employers (unless
otherwise specified). information is provided for informational purposes
only and provided with no warranty. while voice provides web links, icmif
exercises no authority over third-party sites, each of which maintains
its own independent policies and procedures. voice is published by the
international cooperative and mutual insurance federation (icmif),
denzell house, dunham road, bowdon, cheshire, wa14 4qe, uk.
cover background image © tomas petruskevicius | dreamstime.com
www.icmif.org/voice
01 comment: yvonne hautenne
02 making asprations meet reality
05 icmif membership grows again
06 complaints are gifts from customers
07 folksam launches
islamic savings package
08 what’s in a strapline?
10 mutuals are not promoting their distinctiveness
11 icmif welcomes japanese study group
12 john balmforth: icmif’s new chair
16 thirty years of inter-american cooperation
19 jcif visit canadian members
20 making the most of mobile communications
22 social media: not a passing fad
24 new and dynamic future for ica:pauline
green appointed as chair
25 climate change:
cooperatives are the answer
26 a time of transformation
28 namic intervenes in us regulatory debate
29 new general manager in guatemala
In this issue
12 20
08
06
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