Automatic extraction of the real organizational hierarchy using JADE

Abstract

Nowadays the globalization process is a reality. As a result, the creation of new transnational corporations has increased. Any corporation of this magnitude requires a very complex staff hierarchy to properly function. As a result, typical problems in bureaucracy management have developed that usually occurred in highly developed economies. These problems have been researched at a theoretical level for a very long time. Certain results have been obtained by using enterprise resource planning systems that ensure transparency in any point of the process where the document processing flows. There are moments when a tight control must be exercised as in reducing personnel schema. This must be done without decreasing the organizational efficiency. Anyway, it is very hard to control a structure when one also uses a part of it to generate the executive reports necessary. In this paper a solution that may help to increase the control over bureaucracy is presented. The solution is used to generate software based on agents in order to find and extract the real organization structure by doing automatic analysis of all document workflows. Probably the most important advantage of the solution is that it is not under the control of the audited structure and consequently the results will not be modified because the lower staff will always try to protect themselves. © 2012 Springer-Verlag.