This article presents information on overcoming resistance to changes in organizations. In fact, changes that fail usually do so because of human rather than technical reasons, because promoters of the change did not attend to the healthy, real and predicable reactions of normal people to disturbances in their routines. The framework depicted in a figure of this article is a change model, a context within which the specific tools and activities take place. As you can see from the center of the diagram, all changes move from the current state through a transition phase into the desired improvement state. In the beginning, it is important to create or affirm a broadly understood need for the change along with an idea of what the outcome will look alike.
CITATION STYLE
Palmer, B. (2004). CHANGE MANAGEMENT: Overcoming Resistance To Change. Quality Progress, 37(4), 35–39. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=12884739&site=bsi-live
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