Collaboration for open innovation processes in public administrations

Abstract

In Government 2.0, public value no longer needs to be provided by government alone but can be provided by any combination of public agencies, the private sector, civil society organizations or citizens. The ubiquitous presence of ICT, citizens' digital literacy, and their potential willingness to participate online can efficiently enable collaborative production. Models for the inclusion of external stakeholders in public value production can increase the degree of public sector innovation and improve the outcomes of such processes. Governments can use the most valuable resource they have, the citizens, by establishing opportunities for civil society and businesses to engage in an open government.