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CommunityMirrorsTM - Using Public Shared Displays to Move Information “out of the box

by Florian Ott, Michael Koch, Alexander Richter
Competence Management for Open Innovation (2010)

Abstract

Nowadays digital information in organizational contexts, e.g. ideas from innovation management systems or personal content from social networking services, is usually "hidden" inside IT systems. In this chapter we present an approach, which helps to make information visible in a socio-technically integrated interactive way by using large touch screens or interactive projections in semi-public places. These socio-technical solutions help people to see, touch and experience digital content, and find information by chance without having to look for it explicitly. Intuitive presentation and interaction on large touch screens improve the visibility, awareness about what is happening in the underlying systems, and, last but not leastm the appreciation for information contributors. Moreover, direct integration into the social context encourages communication between people standing in front of the screens, and enhances the motivation of information providers for the generation of new content.

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