We propose a conceptual model of the employee branding process in which the employee brand image is driven by the messages employees receive and the mechanisms within employees' psyches that enable them to make sense of those messages. The model identifies various sources through which messages are delivered and describes the contributions of those sources to the employee branding process. The psychological contract is identified as a perceptual mechanism central to the employee branding process. The model specifies the consequences of the employee branding process and describes a feedback loop through which managers can monitor the process. © 2004 by The Haworth Press, Inc. All rights reserved.
CITATION STYLE
Miles, S. J., & Mangold, G. (2004). A conceptualization of the employee branding process. In Internal Relationship Management: Linking Human Resources to Marketing Performance (pp. 65–87). Taylor and Francis. https://doi.org/10.1300/J366v03n02_05
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