This chapter places decision automation in a broader context of using information technologies in decision making. Key definitions and a brief history of computerized decision support create important boundaries. Then a description and explanation of characteristics of computerized decision support system (DSS)decision support systems (DSS) clarifies this application domain. After reviewing management information needs, a modern taxonomy of decision support systems is briefly summarized. Issues associated with building DSS and various architectures are reviewed before concluding the overview.
CITATION STYLE
Power, D. J., & Sharda, R. (2009). Decision Support Systems BT - Springer Handbook of Automation. In Springer Handbook of Automation (pp. 1539–1548). Springer Berlin Heidelberg.
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