Dimensions of Employee Satisfaction: A State University Example

Abstract

The main purpose of this research is to explore the satisfaction level of the academic staff of state universities. In this research, a state university in Istanbul, one of the oldest and most institutionalised among state universities of Turkey, was selected as an example. 191 academic staff members answered an original questionnaire. According to the results of the research, although satisfaction levels in different dimensions are not high. Professional Satisfaction and Institutional Job Satisfaction are the dimensions that most participants are satisfied with, followed by Colleague Competition Level Satisfaction and Colleague Relations Satisfaction. Since these factors have positive effects on the general satisfaction levels of employees, the improvements therein will cause an increase on the general satisfaction levels of employees. This research discloses findings on employee satisfaction-an essential aspect in realising quality management understanding in state universities.