– This paper aims to present a conceptual framework for selecting and developing e‐government applications as part of an overall coherent strategy of e‐government service delivery (EGSD)., – The framework proposed in this paper builds on and expands prior literature in the areas …
CITATION STYLE
Soliman, K. S., & Affisco, J. F. (2006). E‐government: a strategic operations management framework for service delivery. Business Process Management Journal. Retrieved from https://www.emerald.com/insight/content/doi/10.1108/14637150610643724/full/html
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