Enabling open innovation: Proposal of a framework supporting ICT and KMS implementation in web-based intermediaries
- ISBN: 9788861293915
Abstract
Open Innovation is a model used to describe how nowadays companies source and exploit new technologies, new products and services. Web-Based Intermediaries (WBIs) have entered the emerging innovation market and are expected to dramatically increase the number of innovation exchanges. However there are not yet clear theoretical guidelines supporting the design and management of such intermediaries. We use organizational sense-making theory and relative absorptive capacity (RAC) theory to analyze the factors that still hinder Open Innovation. From sense-making theory and RAC theory we draw directions on the services WBIs need to provide in order to effectively support an innovation market. Since information technology is critical to the success of a WBI, we also give directions on how ICT and KMS can be used in order to support these services.
Enabling open innovation: Proposal of a framework supporting ICT and KMS implementation in web-based intermediaries
ENABLING OPEN INNOVATION: PROPOSAL OF A
FRAMEWORK SUPPORTING ICT AND KMS IMPLEMENTATION
IN WEB-BASED INTERMEDIARIES
Journal: 17th European Conference on Information Systems
Manuscript ID: ECIS2009-0569.R1
Submission Type: Research-in-Progress Paper
Keyword: Open Innovation, Sensemaking, Absorptive Capacity, Design Science
17th European Conference on Information Systems
FRAMEWORK SUPPORTING ICT AND KMS
IMPLEMENTATION IN WEB-BASED INTERMEDIARIES
Carlsson, Sven, Lund School of Economics and Management, Ole Römers väg 6, SE-223 63
Lund, Sweden, Sven_Carlsson@hermes.ics.lu.se
Corvello, Vincenzo, University of Calabria, Via P. Bucci, IT-87036, Rende,
vincenzo.corvello@unical.it
Migliarese, Piero, University of Calabria, Via P. Bucci, IT-87036, Rende,
vincenzo.corvello@unical.it
Abstract
Open Innovation is a model used to describe how nowadays companies source and exploit new
technologies, new products and services. Web-Based Intermediaries (WBIs) have entered the
emerging innovation market and are expected to dramatically increase the number of innovation
exchanges. However there are not yet clear theoretical guidelines supporting the design and
management of such intermediaries. We use organizational sense-making theory and relative
absorptive capacity (RAC) theory to analyze the factors that still hinder Open Innovation. From sense-
making theory and RAC theory we draw directions on the services WBIs need to provide in order to
effectively support an innovation market. Since information technology is critical to the success of a
WBI, we also give directions on how ICT and KMS can be used in order to support these services.
Keywords: Open Innovation, ICT, Intermediaries, Sense-making, Relative Absorptive Capacity.
Page 2 of 14 17th European Conference on Information Systems
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