Group problem solving performance by members of homogeneous and heterogeneous groups

Abstract

Existing research on the effect of homo- and heterogeneity of group membership on problem solving performance have indicated that heterogeneous groups potentially yield superior performance than homogeneous. On the other hand, the diverse composition of its members create more difficulty in communication and mutual understanding, reducing cohesiveness and emotional attraction, hence giving rise to more conflict. These interpersonal issues may inhibit group problem solving performance, but in established or trained groups, heterogeneity may actually enhance performance. Significant impact on performance may be attained when group members recognize mutual variations, and when they form interdependent relationships based on heterogeneity.View full abstract