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Healthcare: the new economy's last frontier?

by N Stuart
Healthcare management forum Canadian College of Health Service Executives Forum gestion des soins de sante College canadien des directeurs de services de sante (2001)

Abstract

The New Economy is transforming large parts of the business world and the public sector. New Internet technologies are being used to increase efficiency and add value. But the most distinctive contribution of the Internet is the added reach that it is giving to producers and service providers who had previously been confined by geography and by travel time and costs. Now they are able to connect with much larger markets and reach more communities and do so with a much greater immediacy. The Internet is also facilitating much more responsive and tailored services/products. This is giving rise to new and expanded demand, as these Internet-enabled services become more attractive to buyers/consumers.

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