Improving Exploratory Search Interfaces: Adding Value or Information Overload?

Abstract

One method for supporting more exploratory forms of search has been to include a compound of new interface features, such as facets, previews, collection points, synchronous communication, and note-taking spaces, within a single search interface. One side effect, however, is that some compounds can be confusing, rather than supportive during search. Faceted browsing, for example, conveys domain terminology and supports rich interaction, but can potentially present an abundance of information. In this paper we focus on the faceted example and conclude with our position that Cognitive Load Theory can be used to estimate and thus manage the potential complexities of adding new features to search interfaces.