Reflection on exploring and designing generation Y interaction qualities

Abstract

This paper addresses the main findings of a research project on Generation Y interactions, including reflection on the research questions, the conceptual framework, the research framework and designing for interaction qualities. The perspective of this research underwent two big changes through understanding and designing Generation Y interactions. First, we started with demographics, which changed to styles of interaction. Secondly, we worked with interaction qualities instead of function qualities, developed a way to specify them for office situations, and used and evaluated them in design.