A review of the role of job dissatisfaction in the employee turnover process

Abstract

Pharmacist dissatisfaction has manifested itself in absenteeism, poor performance, and turnover. Much has been written on the subject of employee turnover by researchers in the fields of psychology and management. However, there is very little in the literature on pharmacy management concerning the relationship between job satisfaction and turnover among hospital pharmacists. The purpose of this article is to review the major theories and models of employee turnover in an effort to better understand the role of job satisfaction/dissatisfaction in the turnover process of the hospital pharmacist.