Seeking and scaling model for designing technology that supports personal and professional learning networks

Abstract

This paper contributes a new model for Design Research that extends existing approaches by taking into account the neglected areas of design seeking and scaling in the underexplored area of workplace informal learning; we place an emphasis on design that is based on a new empirically base. We use PANDORA as an exemplary case study to identify and illustrate the research benefits of the Design Seeking and Scaling model. PANDORA explores, amongst other things, designs for collaborative technologies for processes surrounding a Significant Event Audit (SEA) in UK Health Sector's General Practices. We claim that the model is useful as a tool for improving collaboration through Personal Learning Networks.