Social Software Beyond the Desktop — Ambient Awareness and Ubiquitous Activity Streaming

Abstract

Our daily work in the information society relies on creating, editing and collecting different information objects. Without additional presentation mechanisms these activities of particular knowledge workers remain hidden in the underlying IT systems. The resulting lack of awareness can lead to inefficient coordination as well as to the duplication of work in the worst case. Activity streams from Social Software offer new ways to increase the awareness, but the desktop-based user interfaces in typical organizational settings currently only utilize a small portion of their full socio- technical potential. In this paper we present CommunityMirrors as one potential solution to this problem.

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