CITATION STYLE
Walker, A., O’Connor, R. V., & Messnarz, R. (2019). Systems, software and services process improvement. (U. Alastair Walker Lorit Consultancy Edinburgh, A. Richard Messnarz I.S.C.N. GesmbH Graz, & I. Rory V. O’Connor School of Computing Dublin City University Dublin, Eds.), Computer Standards and Interfaces (Vol. 36, pp. 1–770). Communications in Computer and Information Science.
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