This study was undertaken to supply some possible explanations concern ing effects of personality systems on the encoding and decoding process of individuals. A working model of the communication process was developed which corresponds to the ego states of transactional analysis. The model should be viewed as a pilot diagram representing a graphic presentation of the human psychological system as a variable in the communication trans action. © 1977, Sage Publications. All rights reserved.
CITATION STYLE
Baskin, O., & Bruno, S. J. (1977). A transactional systems model of communication: Implications for transactional analysis. Journal of Business Communication, 15(1), 65–73. https://doi.org/10.1177/002194367701500106
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