We report on users’ perceptions on query input errors and query reformulation strategies in voice search. The perceptions were collected through a controlled experiment. Our results reveal that: 1) users’ faced obstacles during a voice search that can be related to system recognition errors and topic complexity; 2) users naturally develop different strategies while dealing with varying types of words that are problematic for systems to recognize.
CITATION STYLE
Jeng, W., He, D., & Jiang, J. (2013). Users’ perceived difficulties and corresponding reformulation strategies in voice search. In The 7th Annual Symposium on Human-Computer Interaction and Information Retrieval. University of Pittsburgh.
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