Web Browsing

Abstract

The Chapter provides an overview of Quality of Experience research for web-browsing, highlighting recent research trends. It indicates how Web-QoE assessment has evolved from the mapping of technically measured page-load times to quality estimates to the notion of perceived page-load time. Here, the consideration of the user’s current task and respective role of individual element load times is discussed. The interactive nature of web-browsing is further analyzed in terms of temporal effects regarding the subsequent page access of users during typical browsing sessions. Finally, the chapter provides an outlook on future challenges related with the increasing complexity of web-services and respective page-loading processes.