Library Officer (Evenings)

From £23,754 pro rata
Jul 01, 2020
Aug 01, 2020
Contract Type
Full Time
Job Type
Other job types
The Library is a key academic support department in the University, providing students and staff with flexible, responsive services which underpin teaching, learning and research. The post-holder will work as part of the Customer Services team, supervising the evening staff.

The Library Customer Service Team is responsible for the effective delivery of all front-line services through effective engagement with University students and staff and external visitors to the Library. The team leads the development and provision of enquiry services through a variety of channels; face to face, telephone, email, live chat and 24/7 service provision. They manage the overall circulation of print materials and care for the collection including shelving layout design, re-shelving and stock maintenance. They take day to day oversight of the quality of environment across all the University Library and Library Learning Lounges. The Customer Service Team promote and support the use of print material, specialist library equipment, and IT resources such as laptops and printers. They are there to support the student through their journey in the library by delivering excellent customer service.

This position is part-time, the hours of work are Wednesday 7pm-midnight and Thursday 7pm-midnight.

The post-holder will report to the Library Team Leader (Evening & Weekend).

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Tier 2.