Customer Service Representative - Houston, TX

Jan 02, 2018
Jan 12, 2018
Contract Type
Full Time
Job Type
About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only full-stream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company's global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup - inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

Role Summary:

Baker Hughes, GE Company has an immediate opening for a Customer Support Representative at our Rankin Road location. As a leader in the oilfield services industry, Baker Hughes, GE Company offers opportunities for qualified people who want to grow in our high performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and our shareholders. Baker Hughes, GE Company is an Equal Employment Affirmative Action Employer.

Essential Responsibilities:

+ Receives, reviews, and enters customer orders for key accounts.

+ Writes procedures and assists in establishment of department policies.

+ Reviews and creates customer deliveries and shipments.

+ Reconciled Overage / Shortage / Damage Discrepancies in inventory.

+ Participates in training of customer service personnel.

+ Handles multiple product line(s) with multiple entity support.

+ Handles special projects, as assigned.


+ High School Diploma or equivalent.

+ 5 years of customer service experience.

+ Resolve complex problems with minimal assistance/supervision.

+ Proficient in order entry software.

+ Knowledge of principles, concepts, theories and practices of field.

+ Excellent communication and interpersonal skills.

Desired Characteristics:

+ Bachelor's Degree preferred

+ Oil and Gas or Supply Chain experience preferred

+ Intermediate / Advanced Excel


Houston, TX

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at

**Job:** _Services_

**Title:** _Customer Service Representative - Houston, TX_

**Location:** _Texas-HOUSTON_

**Requisition ID:** _1714705_