Medical Support Assistant Office Automation Job in GERMANY

Employer
Location
Germany, GA United States
Salary
Competitive
Posted
Jan 15, 2018
Closes
Jan 17, 2018
Ref
103517372
Contract Type
Full Time
Job Type
Other job types
Job Details

Medical Support Assistant Office Automation Job in GERMANY

Medical Support Assistant Office Automation Job in GERMANY

Vacancy No. Department U.S. Air Forces, Europe Salary $25,871.00 to $33,629.00 Grade 4 to 4 Perm/Temp Temporary FT/PT Full-time Open Date 1/13/2018 Close Date 1/22/2018 Who may apply Status Candidates Locations: GERMANY

Job Description (Please follow all instructions carefully)

Overview
  • Open & closing dates
    01/13/2018 to 01/22/2018
  • Salary
    $25,871 to $33,629 per year
  • Pay scale & grade
    GS 4
  • Work schedule
    Full-Time
  • Appointment type
    Temporary - 30 SEP 2018


Location
Few vacancies in the following location:

  • Geilenkirchen, Germany


Relocation expenses reimbursed
No

This job is open to

  • Veterans


  • Individuals with a disability


  • Military Spouses



Announcement number
7N-AFPC-10117341-079230-YRR

Control number
488649100

  • Duties
    Duties Summary

    The mission of the United States Air Force is to fly, fight and win…in air, space and cyberspace.

    To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

    Click here to view the AF Civilian Employment Eligibility Guide:

    Former Federal Employees (Reinstatement)
    Schedule A, Individuals with DisabilitiesA, click here for additional information
    Military Spouse Preference for Overseas Employment
    Excepted Service Family Member for Overseas Employment
    Family Member Preference for Overseas Employment
    ICTAP (Interagency Career Transition Assistance Program)
    VRA (Veterans' Recruitment Appointment)
    30% Disabled Veterans

    You MUST have one or more listed eligibilities to be considered. Eligibility claims must be supported with required documentation submitted with each application package to be considered. "Transfer" and "Reinstatement" eligibles must provide their most current SF-50 and the SF-50 reflecting the highest grade held if not reflected on most current/separation SF-50. *Air Force is not responsible for erroneous eligibilities you list or fail to list.
    Learn more about this agency
    Responsibilities

    The primary purpose of this position is: To perform a variety of receptionist, record keeping, unit miscellaneous administrative work associated with the care and services provided in the medical wards, clinics, or other such departments of a medical facility.
    • Performs medical records, administrative and clerical duties in support of the medical facility.
    • Receives and directs telephone calls, messages, and patients/visitors.
    • Arranges and schedules medical appointments and determine patient eligibility for services.
    • Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.


    Travel Required
    Not required

    Supervisory status
    No

    Promotion Potential
    4

    Who May Apply This job is open to… VRA, 30%, Individuals with Disabilities, and Military Spouses. See Job Summary for further information on "Who May Apply".
    Questions? This job is open to 3 groups.

  • Job family (Series)
    0679 Medical Support Assistance

  • Requirements
    Requirements Conditions of Employment
    • U.S. Citizenship Required
    • Males must be registered for Selective Service, see www.sss.gov
    • Recruitment limited ONLY to the local commuting area of GEILENKIRCHEN
    • This posn is subject to provisions of the DoD Priority Placement Program
    • Disclosure of Political Appointments

    ADDITIONAL CONDITIONS OF EMPLOYMENT:
    • None


    Qualifications
    General Experience: One year of general experience is required for GS-0679-04 level positions. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as Knowledge of a standardized body or rules, procedures, and operations such as available medical facility services, medical terminology used in the facility and the procedures of each unit serviced to give instructions to patients, determine eligibility of patients for care, arrange appointments, and refer patients to other units as needed. Knowledge of the spelling and meaning of commonly used medical terminology of the facility to enter patient information into records, give instructions to patients for diagnostic procedures, and relay other information. Knowledge of health care services available and of the office functions and procedures to perform such duties as distributing the mail, referring telephone calls and visitors, and providing general information. Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written documents and reports. Knowledge of various office automation software processing procedures and function keys and the similarities and differences among software types to produce a wide range of documents, such as graphics or tables within text, to edit and reformat electronic drafts, and to update and revise existing databases or spreadsheets.
    OR
    Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of official transcripts.
    OR
    Combination of Education and Experience: A combination of education and experience as described above may be used to qualify for this position. NOTE: You must submit a copy of official transcripts.

    KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
    1. Knowledge of general office administrative and clerical procedures to perform receptionist duties, answer telephone, distribute mail, maintain office files/forms, and order supplies; and correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written documents and reports.
    2. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs.
    3. Skill in typing; a qualified typist is required (40WPM).
    4. Ability to learn the facility's functions, rules, and procedures sufficient to receive patients/visitors or telephone calls, determine patient eligibility, schedule appointments, relay general instructions to patients, make referrals to other units, and obtain, update, and file needed medical records; and to learn medical terminology used by the facility.
    5. Ability to organize and research patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
    6. Ability to communicate effectively, both orally and in writing.

    PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Education
    ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education programs. It is your responsibility to provide such evidence when applying.

    Additional information

    Important Overseas Information: Applicants interested in applying for overseas locations please click here to review important information regarding the exceptional family member program.

    Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

    Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

    90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.

    Direct Deposit: All federal employees are required to have direct deposit.

    If you have questions regarding this announcement and have hearing or speech difficulties click here .

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

    Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference.

    Applicants who disqualify themselves will not be evaluated further.

    To apply for this position, you must provide a complete Application Package which includes:
    1. Your Resume (your latest resume will be used to determine your qualifications)
    • If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
    • For qualification determinations, your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
    2. A complete Application Questionnaire

    3. Additional Required Documents (see Required Documents section below). Ensure all submitted documents contain your full name, address, phone number, and last four digits of your social security number.

    Background checks and security clearance

    Security clearance
    Q - Nonsensitive

  • Required Documents
    Required Documents

    The following documents are required and must be provided with your application. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
  • Online Application - Questionnaire
  • Resume - must include beginning and ending month and year for each employment period, hours worked and supervisor
  • Transcripts - if qualifying based on education or positive education series (can be a copy)
  • Registration/License - active, current registration/license if applicable for the position
  • Veterans' Preference - a copy of your DD Form 214 which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
  • ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    • Benefits for federal employees
    • Healthcare insurance
    • Pay and leave


    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

    The complete Application Package must be submitted by 11:59 PM (EST) on 01/22/2018

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10117341

    To begin the process, click the button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
    If you are unable to , view the following link for information regarding Alternate Application . The Vacancy ID is 10117341

    PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here . Uploaded documents may take up to one hour to clear the virus scan.

    Human Resources WILL NOT modify or change any answers submitted by an applicant.

    Agency contact information Total Force Service Center

    Phone
    1-800-525-0102
    Email
    DO.NOT.EMAIL@CALL.ONLY

    Address

    Spangdahlem AB
    Unit 3655 Box 110
    APO, AE
    US

    Learn more about this agency
    Next steps

    Once your application package is received an acknowledgement email will be sent.

    If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

    To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

    If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.

  • Fair & Transparent
    Fair & Transparent
    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants

    Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.


    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

    Learn more about disability employment and reasonable accommodations or how to contact an agency.

    Legal and regulatory guidance
    • Financial suitability
    • Social security number request
    • Privacy Act
    • Signature and false statements
    • Selective Service
    • New employee probationary period



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