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Key Success Factors For Knowledge Management

by U. L. T .P Gunasekare
Accountant ()


The purpose of this thesis is to gain a better understanding of how \nsome factors are critical for the successful application of Knowledge \nManagement (KM). KM covers a wide range of functionalities and \nsupport different sets of activities. Therefore, to achieve the research \nobjective, this work limits the field of investigation to that KM, \ndevoted to the formalization and the sharing of best practices and \nexperiences within the organization. The study assumes that to evaluate \nthe success of a KM, are the Key Success Factors (KSFs) on the quality \nand quantity of the contributions to the system f rom the employees. \nThen a Learning and Adaptation Support System that has been applied \nelsewhere are described in examples provided. Based on the existing \nliterature regarding IT adoption, acceptance and Key Success Factors \n(KSFs), a research hypothesis has been developed and tested through a \nqualitative and a quantitative study in one of the international mid- \nsized automotive profile systems companies. The outcome of this \nempirical research provides indications \non \nthe leverages \nfor the \neffective development and management of KM through Key Success \nFactors (KSFs). The evaluation confirms the critical success factors, as \ndependent on both internal and external knowledge sharing and \ninteraction.

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