Skip to content

Managing organizational memory with intergenerational knowledge transfer

by Jean-Francois Harvey
Get full text at journal


Purpose - The purpose of this paper is to provide the systematic\nanalysis of an innovative, intergenerational knowledge transfer strategy\nin a knowledge-intensive organization.\nDesign/methodology/approach - The case study method was adopted to study\nthe intergenerational knowledge transfer activities. A triangulated\napproach was employed in respect of the data collection, which included\nnon-participatory observation, focus groups, documentary, analysis, and\nsemi-structured interviews. A pattern analysis of data account was\nundertaken.\nFindings - Two models for intergenerational knowledge transfer are\npresented: the source-recipient model and the model of mutual exchange.\nThis research also shows how a context conducive to knowledge transfer\nwas developed, and concludes that this context allowed both explicit and\ntacit knowledge to be transferred.\nResearch limitations/implications - Often ignored or underestimated this\nstudy highlights the need for motivation, inspiration, and empowerment\nin knowledge transfer The main limitation of this study is the\ngeneralizability of the findings.\nPractical implications - The two models for intergenerational knowledge\ntransfer provide a rubric against which both old and new\nintergenerational knowledge transfer initiatives can be assessed to\ndetermine whether they are capable of encouraging the transfer of both\nexplicit and tacit knowledge.\nOriginality/value - There is little empirical work on the design and\nimplementation of strategies for managing organizational memory The\nintegrated models and empirical results of this study can serve as\nguides in that process.

Cite this document (BETA)

Readership Statistics

9 Readers on Mendeley
by Discipline
33% Social Sciences
22% Business, Management and Accounting
11% Arts and Humanities
by Academic Status
33% Student > Ph. D. Student
22% Student > Bachelor
11% Librarian
by Country
11% Brazil

Sign up today - FREE

Mendeley saves you time finding and organizing research. Learn more

  • All your research in one place
  • Add and import papers easily
  • Access it anywhere, anytime

Start using Mendeley in seconds!

Sign up & Download

Already have an account? Sign in