Steps Toward a Service Systems

by Jim Spohrer, Paul P Maglio, John Bailey, Daniel Gruhl
Computer ()
Get full text at journal


The service sector accounts for most of the world’s economic activity,but it’s the least- studied part of the economy.A service system comprises people and technologies that adaptively compute and adjust to a system’s changing value of knowledge.A science of service systems could provide theory and practice around service innovation

Cite this document (BETA)

Readership Statistics

48 Readers on Mendeley
by Discipline
40% Computer Science
33% Business, Management and Accounting
10% Social Sciences
by Academic Status
27% Student > Ph. D. Student
17% Student > Master
15% Professor > Associate Professor
by Country
8% Brazil
6% Canada
6% United States

Sign up today - FREE

Mendeley saves you time finding and organizing research. Learn more

  • All your research in one place
  • Add and import papers easily
  • Access it anywhere, anytime

Start using Mendeley in seconds!

Sign up & Download

Already have an account? Sign in