Patricia Holland offers a fascinating study of the ways in which changes to public services, and shifts in the concept of 'the public' under Margaret Thatcher's three Conservative governments, were mediated by radio and television in the 1980s.
Holland, P., Chignell, H., & Wilson, S. (2013). Broadcasting and the NHS in the Thatcherite 1980s: The Challenge to Public Service. Broadcasting and the NHS in the Thatcherite 1980s: The Challenge to Public Service (pp. 1–237). Palgrave Macmillan. https://doi.org/10.1057/9781137313225