The prospects of using artificial intelligence in retail billing in India

Abstract

We are now living in the era of E-commerce where people can access their favourite products with a mere click. But E-commerce has its pros and cons, and the flip side is when it comes to the tactile feel and the physical inspection of a product. Although, the E-commerce market has had a huge impact, it cannot be denied that people still love to shop in retail outlets like supermarkets and shopping malls. The major drawback with retail shopping is the long time taken for the billing. If truth be told the time spent at the billing counter seems to be more than the time spent for the actual choice of products in the shop. The panacea can be in the use of AI or Artificial Intelligence. Soon artificial intelligence is definitely going to make a drastic change in the field of marketing and having an impact on customer behavior as well. In this paper we propose a framework that consists of a Computer vision driven AI approach which will reduce the time of billing to nearly fourfold. It is an automatic billing and payment system which will greatly reduce the time spent for payment of the bill. A specific UPI QR code will be generated for each bill which can be used by the customer and paid through Google Pay.