ADDRESSING CYBERBULLYING: PERSPECTIVES ON UNIVERSITY ACTIONS FROM MALAYSIAN UNDERGRADUATES

Abstract

Cyberbullying poses significant challenges for university students, particularly in Malaysia, affecting both their emotional and academic well-being. This study explores the emotional and academic impacts of cyberbullying on Malaysian university students through a qualitative approach. The findings revealed that cyberbullying significantly increase anxiety, decreases motivation, and resulted in a decline in academic performance among victims. The research also investigated the actions that Malaysian universities could implement to effectively address cyberbullying, based on the perspectives of undergraduates. Recommendations include the introduction of comprehensive educational programs on digital safety, the establishment of clear and accessible reporting mechanisms, and the provision of targeted counselling services. Additionally, while strict disciplinary measures can be effective in addressing the behaviour, they must be paired with educational and support strategies to promote understanding and prevent future incidents, ensuring that both victims and perpetrators can benefit from a more rehabilitative and inclusive approach. This study provides valuable insights into developing more effective policies and practices that can foster a safer and more supportive academic environment for students.