Contextual design of a motivated medication management device

Abstract

Many older adults find that they must manage one or more chronic illnesses entailing multiple medication regimens. These regimens can be daunting, with consequences for medication adherence and health outcomes. To promote adherence to medication regimens, we used contextual design to develop paper and digital prototypes of a medication management device. The design focused on enhancing users' motivation to adhere to medication therapy. Our design process and outcome suggest that contextual design might serve as an effective data-driven method that can account for the less tangible aspects of work activities, such as motivation. © 2013 by Human Factors and Ergonomics Society.