MkulimaGPT: Equitable AI Use Via a Swahili Chatbot for Maize Farming System in Tanzania

Abstract

The maize sector in Tanzania is crucial for the country's food security and economic stability. However, farmers face various challenges, including diseases that reduce yields and limited access to information. To address this, an innovative solution called MkulimaGPT has been developed, it is a text and voice chatbot that uses generative Artificial Intelligence (AI) technology and is accessible through WhatsApp. The platform offers real-time agricultural guidance in Swahili, overcoming language and literacy barriers. It is available through a local phone number and designed to cater to Tanzania's digital landscape by utilizing the widespread mobile network. MkulimaGPT blends generative AI's capabilities with the comprehensive agricultural knowledge base, ensuring its advisory services are contextually rich and technically astute. It is an example of inclusive AI and bridges the gap between farmers and extension services, fostering inclusivity for marginalised groups, particularly women, with a commitment to deliver real-time, and actionable insights for Tanzania's maize farming.