User Software Assistants: Just "a Nice to have" or a Real Necessity? State-of-the-Art

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Abstract

This paper reviews the existing concepts of User Software Assistants for the management of information in the business processes. How important is user support for Human-Computer-Interaction by software tools? From the developer side what seems to be a mere option, has become for the user an important necessity. This holistic approach is relevant for the general business process, business process steps and the elementary business process steps.

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APA

Lange, O. (2016). User Software Assistants: Just “a Nice to have” or a Real Necessity? State-of-the-Art. In Procedia CIRP (Vol. 50, pp. 583–588). Elsevier B.V. https://doi.org/10.1016/j.procir.2016.05.086

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