Implementation of 3PL Service Providers’ Efficient Reverse Logistics Management System

Abstract

This study suggests the method of structuring reverse logistics systems for 3PL firms. To make the systems, this study performs data analysis and process analysis on the basis of the requirements of 3PL reverse logistics systems. The step of the data analysis is connected with designing and structuring of the database after processing data modeling. The step of analyzing the process deals with making applications after designing applications and modeling the process. In order to simultaneously consider data analysis and process analysis, these studies utilize the whole 3PL reverse logistics systems. It is possible for structured 3PL reverse logistics systems to save logistical cost and improve customer service through decreasing lead time on reverse logistics. The systems can guarantee the allocation of stable benefits for both manufacturers and 3PL service providers. © 2018 SERSC Australia.