Supporting Adaptive Enterprise Collaboration through Semantic Knowledge Services

Abstract

The next phase of enterprise interoperability will address the sharing of knowledge within a Virtual Organisation (VO) to the mutual benefit of all VO partners. Such knowledge will be a driver for new enhanced collaborative enterprises, able to achieve the global visions of enterprise interoperability. This paper outlines the approach to be followed in the SYNERGY research project which envisages the delivery of Collaboration Knowledge services through interoperability service utilities (ISUs): trusted third parties offering web-based, pay-on-use services. The aim of SYNERGY is to enhance support of the networked enterprise in the successful, timely creation of, and participation in, collaborative VOs by providing an infrastructure and services to discover, capture, deliver and apply knowledge relevant to collaboration creation and operation. The proposed approach aims to (a) provide semantic ontology-based modelling of knowledge structures on collaborative working; (b) develop a service-oriented self-adaptive solution for knowledge-based collaboration services; and (c) facilitate the testing and evaluation of the efficiency and effectiveness of the solution in concrete case studies.