PLO User Interface based on Telegram Bot

  • Prastowo B
  • Putro N
  • Dhewa O
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Instant messaging services usually integrate a notification system on their users’ devices, as phone calls and short message service (SMS) systems do. Telegram is – as far as we are aware – the only popular instant messaging service that uses open source code. Telegram also provides APIs for their users, enabling the development of a bot system that allows instant messaging application to access information. Here, we study the potential use of Telegram bot as a user interface to a paperless office (PLO) system developed in our institution. We found that Telegram bot improves communication among the users; however, as the amount of messages increased, the server becomes overloaded. This limitation suggests that future works need to be directed to improving the efficiency of the bot




Prastowo, B. N., Putro, N. A. S., & Dhewa, O. A. (2019). PLO User Interface based on Telegram Bot. IJCCS (Indonesian Journal of Computing and Cybernetics Systems), 13(1), 21.

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