PLO User Interface based on Telegram Bot

  • Prastowo B
  • Putro N
  • Dhewa O
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Abstract

Instant messaging services usually integrate a notification system on their users’ devices, as phone calls and short message service (SMS) systems do. Telegram is – as far as we are aware – the only popular instant messaging service that uses open source code. Telegram also provides APIs for their users, enabling the development of a bot system that allows instant messaging application to access information. Here, we study the potential use of Telegram bot as a user interface to a paperless office (PLO) system developed in our institution. We found that Telegram bot improves communication among the users; however, as the amount of messages increased, the server becomes overloaded. This limitation suggests that future works need to be directed to improving the efficiency of the bot

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APA

Prastowo, B. N., Putro, N. A. S., & Dhewa, O. A. (2019). PLO User Interface based on Telegram Bot. IJCCS (Indonesian Journal of Computing and Cybernetics Systems), 13(1), 21. https://doi.org/10.22146/ijccs.29089

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