The Role of Digital Innovation in E-Learning System for Higher Education during COVID 19: A New Insight from Pedagogical Digital Competence

Abstract

The book chapter highlights the role of key technological drivers such as Information and communication technology (ICT) adoption, social IoT, and artificial intelligence in e-learning system along with the mediating role of pedagogical digital competence, computer self-efficacy, and moderating role of technostress and techno overload during the COVID-19 pandemic in a developing country like Pakistan. A total of 259 data samples were collected through survey questionnaires from the directorate of information technology of HEIs of Pakistan and analyzed using Partial Least Square -Structural Equation Modeling method (PLS-SEM). The results reveal that ICT adoption and social Internet of Things partially had a significant impact on pedagogical digital competence, computer self-efficacy, and e-learning systems. Likewise, ICT adoption has shown a significant impact on pedagogical digital competence, computer self-efficacy, and e-learning systems. The results also demonstrated that pedagogical digital competence mediates a significant relationship between ICT, social IoT, AI, and e-learning system but that computer self-efficacy partially mediates a significant relationship between ICT, social IoT, AI, and e-learning system. In the context of moderate impact, only technostress moderates the relationship between computer self-efficacy and e-learning system. The book chapter elaborated a unique theoretical concept in the context of the adoption of the technology for e-learning systems, such as key technology drivers in name of “ICT adoption, social IoT, artificial intelligence, pedagogical digital competence, computer self-efficacy, technostress, and techno overload, " during the times of the pandemic. These drivers work as a key technology driver’s tool kit in the e-learning system. The consequences of this research strongly suggest important guidelines for artificial intelligence designers, web developers, technology policymakers, information technology instructors, as well as researchers to deeply observe the main theme of distance learning or e-learning educational system, especially in the era of the COVID-19 pandemic in the context of developing countries like Pakistan.