The Effect of Knowledge Management System and Knowledge Sharing on Employee Performance and Loyalty

Abstract

The study aimed to determine the effect of knowledge management and knowledge sharing on employee performance and loyalty. It is quantitative research. The respondents were 50 employees of the West Kalimantan Regional Police Operations Bureau. Data analysis uses a structural approach to the Equation Model (SEM) assisted by a smart PLS application. The study found that knowledge management and knowledge sharing have a significant positive effect on employee performance variables. Knowledge management and knowledge sharing have a significant positive effect on employee loyalty variables. The ability to manage knowledge and share knowledge has become an essential factor in encouraging a competitive business, and this will also be able to improve employee performance and loyalty.