Influence of emotional intelligence on the workforce for industry 5.0

Abstract

The fifth industrial revolution brings in massive advantages, providing candidates with a more personalized experience in their job search. Industry 5.0 recognizes the power of industry in achieving societal goals beyond jobs and growth to become a resilient provider of prosperity by directing production towards respecting the boundaries of our planet and placing the well-being of the industry worker at the center of the production process. Contrary to the trends in Industry 4.0 toward technology, dehumanization, technological advancement and innovation best practices, Industry 5.0 will bend back toward serving humanity. At workplaces, this industrial revolution will shed greater light on the human intelligence than ever. The challenge now is to examine the influence of soft skills to enhance the workforce in order to prepare them for Industry 5.0. Emotional intelligence is a soft skill. The purpose of this study is to examine the influence of emotional intelligence on enhancing the workforce for Industry 5.0. A total of 110 executives took part in this study. Findings suggest that emotional intelligence does influence the workforce to perform better. Emotional recognition and expression and emotions direct cognition were found to have a greater impact on the performance.